Legal

Privacy Policy

Last updated: March 2025

1. Overview

Müller Graff ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at mullergraff.com. We are committed to transparency and handling your data responsibly in accordance with applicable U.S. privacy laws.

2. Information We Collect

We may collect the following types of information:

  • Contact form submissions: Name, email address, phone number, and message content when you voluntarily submit an inquiry or request a quote.
  • Analytics data: Pages visited, time on site, referring URL, browser type, and general geographic region (country/state level). This data is aggregated and not linked to individuals.
  • Cookies and similar technologies: Small data files stored on your browser to remember preferences and measure site performance (see Section 4).

3. How We Use Your Information

We use collected information solely to:

  • Respond to inquiries submitted through our contact form
  • Improve website content, navigation, and user experience
  • Analyze traffic patterns to understand which pages are most useful
  • Prevent fraud and maintain the security of our website

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website uses cookies — small text files placed on your device — to enhance your browsing experience. We use the following types:

  • Essential cookies: Necessary for the website to function correctly. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with the site (e.g., which pages are visited most). Data is aggregated and anonymous.

You can disable cookies through your browser settings at any time. Note that disabling cookies may affect some functionality of the site.

5. Third-Party Services

We may use third-party analytics services (such as Google Analytics) to help us understand site usage. These services may collect information using their own cookies, subject to their own privacy policies. We do not control these third parties and encourage you to review their policies directly.

6. Data Retention

Contact form submissions are retained only as long as necessary to fulfill your request. Analytics data is retained in aggregated, anonymous form. We do not retain personal data beyond what is operationally necessary.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Your Rights

Depending on your state of residence, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised "Last updated" date. Continued use of the site following any update constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Müller Graff Engineered Hardwood

Email: info@mullergraff.com

Website: mullergraff.com

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